Troubleshooting Word:mac

For troubleshooting information on Word for Windows, click here.
For troubleshooting information on Word 2001 & 98, click here.

Start with The Basics! Many problems are solved by Updating and by Repairing Disk Permissions. Don’t be tempted to skip over this section because you think your problem isn’t “basic” – it may very well turn out to be.

The Diagnose Your Problem page addresses the most common issues and cures. It may or may not help you find what you need but it’s a decent jumping off point. Otherwise, if you have no clue what is causing your problem with Word, work through The Basics and all the General Troubleshooting topics. Beyond the basics, probably 70% of the problems in Word are caused by a corrupt Normal template or corrupt Preferences, so start there. That should do it but there are no guarantees: We know a lot about Word but not everything! So – please! – if you find a fix that you think ought to be included here, please let us know via the microsoft.public.mac.office.word newsgroup. If you don’t know how to use newsgroups, click here.