Troubleshooting Word:mac

Go to troubleshooting information on Word for Windows
Go to troubleshooting information on Word 2001 & 98

 

Start with The Basics!  Many problems are solved by Updating and by Repairing Disk Permissions.  Don’t be tempted to skip over this section because you think your problem isn’t “basic” – it may very well turn out to be.

The Diagnose Your Problem page addresses the most common issues and cures.  It may or may not help you find what you need but it’s a decent jumping off point.  Otherwise, if you have no clue what is causing your problem with Word, work through The Basics and all the General Troubleshooting topics. Beyond the basics, probably 70% of the problems in Word are caused by a corrupt Normal template or corrupt Preferences, so start there. That should do it but there are no guarantees:  We know a lot about Word but not everything! 

The Basics

Update Office

Repair Disk Permissions (and other Disk issues)

Diagnose Your Problem  

Things to Avoid

General Troubleshooting

Global Templates & Third Party Add-Ins

Testing the Normal Template

Document Corruption

Damaged Preferences & Settings Files

Remove & Reinstall Office

Version-Specific Issues

Word 2008:

Various Known Issues and Workarounds

Known Issues in Office 2008 (link to MS site)

Known Issues in Word 2008 (link to MS site)

Word 2004:

Crash with MacIntel & Word 2004

Corrupt Font Errors

Fonts Keep Loading

Can’t Save to Server (includes Novell Server)

“Disk-Full” Error

MS Knowledge Base Known Issues

Word X:

“Disk-Full” Error

Can’t Save to Server (includes Novell Server)

Nasty Display

Special Issues

Spell-Checking, Language, and Dictionary Problems

Can't Print At All

Word Creates Multiple PDFs

The Document Map Shows Random Text